About Us

Heart to Heart Bridal was started in Manchester, NY by Janice Burkhart in 2004. Janice founded Heart to Heart Bridal with the intention of creating an enjoyable and successful shopping experience for our Heart to Heart Brides.

In 2010, Heart to Heart Bridal expanded and opened our second location in Webster, NY and is managed by Sarah Ashworth. Sarah has worked with Janice since 2005 and is passionate about providing the best experience for our Heart to Heart Brides. Sarah is a graduate of Penfield High School, where Janice was her Fashion Design teacher and taught her how to sew. When Janice opened Heart to Heart Bridal in Manchester, she told Sarah that when she got her drivers license she could start working for her, and Sarah has been working with Janice since 2 weeks after she got her drivers license! By 2016, we had grown so much in Webster that we expanded and doubled our space so we can now accommodate 5 bridal appointments at a time and hold between 350-400 wedding dresses on a daily basis!

Our staff includes Emily Bartolotto, Assistant Manager, Jenn Crandall, Manager-in-Training, and 6 part-time Bridal Consultants: Callie McPhall, Courtney McBride, Ariane Ring, Emily Modeen, Deanna Dilal, and Katie Sweet.

Staff Christmas Pajama Party, December 2018. From Left to Right: Top Row- Sarah, Emily M., and Jenn. Bottom Row- Courtney, Callie, Emily B., and Deanna.

Staff Christmas Pajama Party, December 2018.
From Left to Right: Top Row- Sarah, Emily M., and Jenn. Bottom Row- Courtney, Callie, Emily B., and Deanna.


In the last few years, we have been honored to have been chosen several times to be flown to Allure Bridals home office in Memphis, TN to help them choose their next collection! It is an incredible honor as only 25 stores from around the WORLD are invited! We have also been flown to Europe several times to be one of the first stores worldwide to view Justin Alexander’s new collections. It is a huge honor to have our opinion so valued by our designers and industry peers.

Janice and Sarah at Allure Bridals home office in December 2017.

Janice and Sarah at Allure Bridals home office in December 2017.

Sarah and Emily in Rome with Justin Alexander in March 2018.

Sarah and Emily in Rome with Justin Alexander in March 2018.


At Heart to Heart Bridal, our focus is on the bride. We only sell wedding dresses and bridal accessories such as veils, headpieces, earrings, and sashes. We pride ourselves on carrying a wide range of sizes from 4-32 and carrying Rochester, NY’s largest selection of plus size bridal gowns. We want EVERY bride to be able to try on a wedding dress that fits! Our bridal gowns range in price from $898-$2,998 with a majority of our dresses falling in the $1,000-$2,000 range. Brides on a budget are encouraged to call 585-872-9696 and chat with us about our off the rack options.

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Heart to Heart Bridal in Webster is conveniently located in the Village of Webster at the northwest corner of Rt. 250 and West Main Street, less than 1/4 mile South of the Rt. 250 exit on NY-104. A majority of our parking is found in the municipal parking lot behind our store off of Rt. 250. Street parking is also available on West Main Street.


Our Mission

To give brides the experience of a lifetime, while providing excellent customer service and helping brides find the dress of their dreams.

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I can’t say enough good things about Heart to Heart Bridal! From the first step through the door, everyone I encountered was amazing!! So friendly, polite, helpful and professional. I said yes to the dress with the help of an amazing consultant who was so patient and understood exactly what I was looking for. I highly recommend to any future brides!
— Kacie DeWaal

 
 

All photography provided by Callie Lauren Photography